Privacy Policy
Effective Date: April 13, 2026
At Lossless8K ("we," "our," or "us"), accessible via lossless8k.com, the privacy of our visitors and registered members is one of our top priorities. This Privacy Policy outlines the types of information we collect and how we use it to provide you with a high-fidelity audio and personalized visual experience.
1. Information We Collect
When you use our services, we may collect the following information:
- Account Information: When you log in via third-party services (Facebook or Google), we receive your basic profile information, including your full name, email address, and profile picture URL.
- User-Generated Content: This includes playlists you create, images you upload for background overlays, and MP3 files you store in your personal library.
- Usage Data: We collect information on how you interact with our audio-visual player, such as your selected bell intervals, preferred background rotation modes, and playback history.
2. How We Use Your Information
We use the collected information for the following purposes:
- Authentication & Personalization: To manage your account, sync your playlists, and provide a personalized experience across your devices.
- Service Improvement: To maintain your media library and ensure the high-quality performance of our audio-visual tools.
- Communication: To send you periodic notifications regarding your account status, including important updates about our storage policies.
3. Data Retention and Deletion
We value your data and maintain a transparent lifecycle:
- Active Storage: Your uploaded files (images and MP3s) are preserved as long as they are linked to an active playlist.
- Automatic Cleanup: Files that remain unused in any playlist for more than 3 months will be moved to a deletion queue.
- Grace Period: You will receive email notifications every 10 days during a 45-day grace period before any unused data is permanently removed from our servers.
4. Third-Party Sharing
We do not sell your personal data. We only share information with third-party services (Facebook, Google) to the extent required for authentication. Your content (playlists/media) is kept private by default unless you explicitly choose to set it to "Public" or "Share."
5. Your Rights
You maintain full control over your data. You may:
- Edit or update your profile information (name, birthday, address) at any time via your Member Profile.
- Request to delete your account and all associated media by contacting us directly.
6. Contact Us
If you have any questions or require more information about our Privacy Policy, please contact us at: thongchanhdalat@gmail.com